I want an api endpoint which is solving the problem stated below:
I want to show those tickets/requests which are associated with particular email id and only those tickets will be shown whose status is opened.
Want an api end-point.
Thank You Eric Nelson,
Your answer working for me.
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You can accomplish by using the list requests endpoint and a filtering query. This endpoint is valuable if you'd like to have end-users be able to do this request. If you choose this one, make sure to read handle authorization at the top of the page.
https://{{subdomain}}.zendesk.com/api/v2/requests.json?status=openor you could use the search endpoint
https://{{subdomain}}.zendesk.com/api/v2/search.json?query=status:open requester:user@domain.com type:ticketHope this helps,