I'm trying to make this API call:
https://mycompany.zendesk.com/api/services/jira/links
Recently, we crossed 1000 records and the call seems to be limited to 1000 records.
I've tried to page using the following parameter, "page=2" but it always returns the first 1000 records. Any guidance on how to get the rest of the records would be appreciated.
Hi Eric,
Hope this day finds you well.
The API listed here doesn't work for pagination.
https://developer.zendesk.com/api-reference/ticketing/jira/links/
Following the example posted here:
https://developer.zendesk.com/api-reference/ticketing/jira/links
results in an error.
Trying to use the API with pagination results in an error.
$ curl -u account:password -X GET "https://ourcompany.zendesk.com/api/v2/jira/links?page[after]=1000"
curl: (3) bad range in URL position 57:
With a caret designating an error, pointing directly underneath the opening brace for [after]
^^ error message
Regardless of whether I single quote, double-quote, or unquote the URL.
Whereas, trying to use the API without pagination works perfectly, I get exactly 1000 records.
But I have over 2k records I need to get, with Jira links.
Thanks for any help.
K
Hi Eric,
I am having the same results as Kahele if you're able to address for us. Is pagination broken on this endpoint?
Thank you,
Malcolm
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The pagination is a bit different than what you'd expect. You can go to the next page by specifying the next record you'd like to see. In our example, the last record is for ticket id 5000 so the url would be
https://{subdomain}.zendesk.com/api/v2/jira/links?page[after]=5000.Hope this helps!