Trying to pull data for an end_user after knowing his ID | Community
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Trying to pull data for an end_user after knowing his ID

  • July 20, 2021
  • 3 replies
  • 0 views
A

Hi,

I'm a little bit stuck, been trying to get email list from Zendesk for all our users, the only way I found so far is to pull user id list and use that list with a get end_users command.

I have been trying to test it with the curl command for testing but something is missing.

I replaced the domain, email and password for security reasons.

curl https://{domain}.zendesk.com/api/v2/end_users/369312547338\

-v -u {email}:{password}

 

"error": {
"title": "Invalid attribute",
"message": "You passed an invalid value for the id attribute. Invalid parameter: id must be an integer from api/v2/end_users/show"

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    3 replies

    C
    • Chandra13
    • July 20, 2021

    I'm wondering if perhaps you're seeing this error since there isn't a space in between "369312547338" and the "\"

    Based on the example found in Zendesk's API docs, it looks like it should be: curl https://{domain}.zendesk.com/api/v2/end_users/369312547338 \ instead.

    A
    • Ad55
    • Author
    • July 21, 2021

    Hi Chandra,

    You are correct, but when I try to send it with space I get an error and when I try to omit "\" I also get a long error with a bottom line that says.

    {"error":"RecordNotFound","description":"Not found"}* Closing connection 0

     

    Now, I'm sure that the ID number I have is of a user found in the system, but for some reason it's given me an error that the record is not found.

    I got the ID after pulling out the list from 

    curl https://{subdomain}.zendesk.com/api/v2/users.json \ -v -u {email_address}:{password}

    Ok I think I understand why I couldn't access it, only end users are able to access their own information

    https://developer.zendesk.com/api-reference/ticketing/users/end_user/

    Allowed for

    • End users

     

    Is there a way I can also pull their info? if I have Admin rights, it is only making sense that I will but it doesn't seem as easy...

     

    A
    • Ad55
    • Author
    • July 21, 2021

    ok I managed to do it via

    • GET /api/v2/organizations/{organization_id}/users

    That's good enough for me.

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