Trying to create leads using the api. | Community
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Trying to create leads using the api.

  • April 19, 2023
  • 3 replies
  • 0 views
Agave

Hi, I'm trying to integrate the API and keep getting a 404.

The example domain URL I'm using is as follows (subdomain being our company subdomain with zendesk)

https://subdomain.zendesk.com/api/v2/leads.json

Here is an example of my C# code.  

var response = client.PostAsync("https://" + _subdomain + ".zendesk.com/api/v2/leads.json",
                    new StringContent(jsonPayload, Encoding.UTF8, "application/json")).Result;


NOTE: I am successfully authenticating when I create tickets

HttpClient client = new HttpClient();
           client.DefaultRequestHeaders.Authorization =
               new System.Net.Http.Headers.AuthenticationHeaderValue("Basic",
                   Convert.ToBase64String(Encoding.ASCII.GetBytes(_email + "/token:" + _apiToken)));

    3 replies

    James148
    • James148
    • April 19, 2023

    Hi @agave,

    I'm sorry to hear you ran into this issue.

    The Leads endpoints are part of the Sales CRM API. The Sales CRM API use the following base URL for their endpoints: https://api.getbase.com

    We call that out in the Sales CRM API intro docs, but it's easy to miss.

    I hope that helps!

    Agave
    • Agave
    • Author
    • April 19, 2023

    Thank you so much for your help!  That explains a lot.  I was wondering if you could help me one more time.

    So now I'm get Status Code: 500   Internal Server Error.  What might be causing this?  Do I need to use a different API token than what I was using for creating tickets?

    var payload = new
            {
                lead = new
                {
                    first_name = firstName,
                    last_name = "LastName",
                    email = email,
                    organization_name = "",
                    tags = tags
                }
            };
    // Convert the payload to JSON
         var jsonPayload = JsonConvert.SerializeObject(payload);


    This is the JSON objetct:
    {"lead":{"first_name":"Joe","last_name":"LastName","email":"test+zendesk28@gmail.com","organization_name":"","tags":["MyTag"]}}

    Everything is the same as above, but the URL

    var response = client.PostAsync("https://api.getbase.com/v2/leads",
                    new StringContent(jsonPayload, Encoding.UTF8, "application/json")).Result;
    C
    Hi Agave,
     
    Yes that's correct.  For the Sales CRM API you'll need to get a bearer token from the Sell OAuth endpoint to authenticate your requests.
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