I understand it isn't recommended or supported but I am trying to create a trigger that will add a comment to a ticket (using a webhook), when a Change Request Peer Review has been approved, but is then revoked. The ticket remains open but begins the peer review approval process again.
Within the Approvals app I have added the following event tags in the Change Peer Review template ...
I have then created the following trigger:
The problem I see is that a Change Peer Review could be approved and revoked more than once in the same ticket, so how can I get this to trigger again, considering I have added a tag in Actions to stop the trigger looping?
Just wondering if anyone has encountered something similar and have any suggestions?
