Ticket comments API: filter by public property

HI Denis,

You could use the "public" property of the comments in your script to filter out private comments. It might look something like this pseudo-code:

public_comments = []
for page in comments_request:
  for comment in page:
      if comment["public"] is True:
          public_comments.append(comment)

Hi @charles32!

That's what I actually do right now. But it may be not a good in terms of UX. For example, there may be 20 comments returned: 3 are public and 17 are private. Hopefully it may be not visible for the end user (filtering doesn't break cursor pagination values) but could be confusing if the percentage of private comments is high

This would actually make an amaizing feature request to be able to just

<zendesk_domain>/api/v2/tickets/<ticket>/comments.json?private=false

to exclude the private comments. same for public=false could be implemented with a really simple DB querry change…