Hello,
I'm new to development on Zendesk.
I have been asked to set up a form on the help desk so that the sales people receive key information about potential customers who would make a request.
However, the information entered by the customer must be received on a mailbox and not through a ticket.
So I wanted to use PHP to do this.
I understand after some research that I would have to go through an API but I don't understand how.
Maybe there is an easier way to do it ?
Hi there! If you just need to send an email from a webform using PHP, it doesn't seem like that would have anything to do with Zendesk. I'm not familiar with PHP, but it looks like there is a mail function you can use to send emails. If I misunderstood what you're trying to do, please share some more details so that we can best assist.
Hi and thanks for responding me.
You understood what I'm trying to do.
I know this mail function, but I can't write PHP in Zendesk's .hbs files no ?
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