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Sarching for issues containing one term or another

  • December 20, 2024
  • 1 reply
  • 0 views

Hello!

 

Is it possible to use the API to search for tickets containing one term or another? For instance, I would like to retrieve tickets with “Camping Trip” or “Lunch Break”. I am being able to find by one of the terms, but failing to use OR operator to retrieve issues containing either one of them.

 

Any idea if this is possible?
Thank you so much!

1 reply

James57
  • December 27, 2024

Hi @leandro13,

I checked the API documentation and I didn't see any options to add an OR search operator.  At the moment, think you'd need to do multiple searches and then combine the results.  You could also submit a product feedback request  for this.  You can see how to do that with this article.