Required official API documentation for Zendesk Workforce Management | Community
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Required official API documentation for Zendesk Workforce Management

  • June 5, 2025
  • 3 replies
  • 0 views

Hi Team,

 

We are planning to build a data connector for Zendesk Workforce Management, but we need the official API documentation, including complete authentication details. Could you please help us with this?

Thanks,

Vinod

3 replies

Greg29
  • June 5, 2025

Hi Vinod,

 

The available documentation that we have available is located here. Since this is a recent acquisition, we haven't fully integrated the API docs into our format, but everything is available there. We discuss authentication options here.


  • Author
  • June 10, 2025

Hi Greg,

 

The API documentation you shared above indicates that an organization's API key or bearer token is required for authentication, but it doesn't provide information about the format or how to pass it. Additional information is needed on how to obtain the bearer token.

Thanks


Greg29
  • June 11, 2025

Hi Vinod,

 

This will follow the same formatting options as any other API token in Zendesk, which we outline here. If you have any other questions about this, can you share specifically what you're looking for so that I can best assist?