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Requests API Basic Authentication Supported

  • May 23, 2022
  • 1 reply
  • 0 views

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests/#authentication 

This link mentions: You must use an API token or an OAuth token with this API. Basic authentication is not supported.

However, as we tested, we can always call the API with basic authentication.

******@Ubuntu-Desktop:~$ curl -ss https://xxxxxx.zendesk.com/api/v2/requests -u enduserzendesk@gmail.com:REDACTED! | jq '.requests[].id'
141141
144115
144122
...

Is documentation incorrect or am I missing something?

1 reply

Eric27
  • May 23, 2022
Hey Nabeel,

Looks like a mistake in our documentation. I'll get this passed over to the documentation team for update.

Thanks!