Redirect-URI invalid (global OAuth client) | Community
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Redirect-URI invalid (global OAuth client)

  • September 20, 2022
  • 2 replies
  • 0 views

Marko11

Hello Community,

we've created an integration with Zendesk Sell. Unfortunately we receive an "The redirect URI included is not valid." error and therefor cannot complete the OAuth process. Does anyone know where we can inspect AND CHANGE the registered redirect URI of the global OAuth client. I've attached a screenshot of the problem.

Thanks for your help,

Marko

2 replies

Greg29
  • September 20, 2022

Hi Marko! To request an edit for your global OAuth client, you'll need to follow the instructions here: https://developer.zendesk.com/documentation/apps/publish-your-app-or-theme/global_oauth_intro/#frequently-asked-questions


Marko11
  • Author
  • September 21, 2022

Hi Greg!

How can I reach the platform team to update my global oAuth client. The chatbot already created a bunch of tickets, but nobody seems to solve my problem :)

Regards,

Marko