Problems using organization_memberships > create_many | Community
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Problems using organization_memberships > create_many

  • January 25, 2022
  • 6 replies
  • 0 views
A

I'm trying to send a POST request to /api/v2/organization_memberships/create_many but always get this response:

error: TooManyValues
description: Parameter organization_memberships cannot specify more than 1 values
max_count: 1

Which seems odd for a create_many endpoint. The request body is

{
  "organization_memberships": [
    {
      "user_id":388246483398,
      "organization_id":360606612137
    }
  ]
}

Just wondering if anyone has seen this before, and have any ideas what the problem might be? Any help would be most appreciated.

    6 replies

    Eric27
    • Eric27
    • January 25, 2022
    Hey Ashley, 

    That's quite odd, in your request body I'm only seeing one membership listed. In your actual response are you including more than one object in that array? 
    A
    • Ashley22
    • Author
    • January 26, 2022

    Sorry, I was trying to show the format, but made it confusing.

    If I send one membership in the body, it appears to work. If I send more than one membership, I get that error.

    Jason112
    • Jason112
    • January 27, 2022

    Hey @ashley22,

    Based on the error description, I'm guessing that the "organization_memberships" parameter has more than one array, like this maybe:

    {
        "organization_memberships": [
            { "user_id": 12345, "organization_id": 9001 }
        ],
        [
            { "user_id": 67890, "organization_id": 9001 }
        ]
    }

    instead of one array with multiple objects, like this:

    {
        "organization_memberships": [
            { "user_id": 12345, "organization_id": 9001 },
            { "user_id": 67890, "organization_id": 9001 }
        ]
    }

    If that isn't the case, though, could you post a sample of the full JSON payload that triggers the error?

    A
    • Ashley22
    • Author
    • January 27, 2022

    Thanks Jason, I've just tested with this:

    {
      "organization_memberships":[
        {
          "user_id":388246483398,
          "organization_id":360599321098
        },
        {
          "user_id":388246483398,
          "organization_id":360599321218
        },
        {
          "user_id":388246483398,
          "organization_id":360599321238
        },
        {
          "user_id":388246483398,
          "organization_id":360599321278
        },
        {
          "user_id":388246483398,
          "organization_id":360599321338
        }
      ]
    }
    A
    • Ashley22
    • Author
    • February 7, 2022

    The solution to this problem was that Zendesk has an admin option called enable multiple organisations for users which is not enabled by default. That API error message isn't clear, but enabling this option allowed me to add the organisation memberships.

     

    raphael12
    • raphael12
    • August 11, 2022

    Hi Zendesk community,

    I am surprised that it doesn't works this way:

    {
        "organization_memberships": [
            {
                "user_id": 6281526325405,
                "organization_name": "name of an organization",
            }
        ]
    }

    but works this way:

     

    {
        "organization_memberships": [
            {
                "user_id": 6281526325405,
                "organization_id":  72762728292,
            }
        ]
    }

    Do you have a solution/work around please? :)

     

    Best regards,

    Raphaël (@solène officers)

     

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