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Oauth Redirect Url Issue

  • June 14, 2023
  • 5 replies
  • 0 views
Support21

Greetings!

I am implementing Oauth flow in my Zendesk support app, I am following this document's Implicit grant flow.

https://support.zendesk.com/hc/en-us/articles/4408845965210-Using-OAuth-authentication-with-your-application#topic_vmf_ndl_1l

I have doubt with redirect url.  Which url I have to pass in this?

I created a Url and call the api but I didn't understand that How can I will get access token from that url and I recieved access_token and token_type in both the cases :
1. When user accept authorization flow

2 . When User deny authorization flow

Helps me to reach out from this

Thanks in advance

    5 replies

    C
    Hello,
     
    The redirect URL is where we'll send the granted access token for your application to use.  Are you having trouble completing the authorization process to get a token?
      Support21
      • Support21
      • Author
      • June 16, 2023

      Thanks Christopher,

      Now I am able to get token but stuck when I wam redirecting user to my particular url

      C
      Are you receiving an error?  Can you share more details about what's currently happening that is unexpected?
      Support21
      • Support21
      • Author
      • June 19, 2023

      I am redirecting user to my domain url.

      Firstly User clicks on Manage Billing button.

      Then I am redirecting user to my domain url:-

       

      Now my concern is that how can I authenticate this url. Like I am redirecting using this command:

      window.open(urls.accountDash+"?id="+user_id, "_blank");
       
      And for the secure setting I only can use {{setting.token}} to get token from manifest.json file. Now How can I redirect user by using client promises.
       
      Hope this makes you clear.
       
      Thanks Christopher
      C
      Once the user reaches your Word Wand AI page, what is next in the flow?  Are you looking to access some resources from Zendesk?
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