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Missing Zendesk APIs

  • September 15, 2021
  • 2 replies
  • 0 views
I

Hey guys, I've tried to register as a free trial account to use Zendesk's API as described in the following links:

https://developer.zendesk.com/documentation/developer-tools/working-with-the-zendesk-apis/making-requests-to-the-zendesk-api/ 

https://developer.zendesk.com/documentation/ticketing/getting-started/zendesk-api-quick-start/ 

After the registration, I've entered the Admin Center, and I couldn't see the Apps and integrations > APIs category:

API category is missing under integrations:

I would like to know what I should do to get access for making requests to Zendesk's API.

Thanks!

    2 replies

    Zach22
    • Zach22
    • September 16, 2021

    Hi Igal,

    The rollout of the migration of settings for managing API tokens into Admin Centre is currently in progress, so you might not see this in your account straight away. In the meantime, you can still generate an API token from within the Support Settings interface by going to Settings > Channels > API. Alternatively you can authenticate to the REST APIs using Basic Authentication with your username and password for your Zendesk account.

    Hope this helps!

      I
      • Igal11
      • Author
      • September 19, 2021

      Thank you! Now it's working.

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