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MFA- Zendesk

  • November 1, 2023
  • 3 replies
  • 0 views
Krishnan

I want to enable MFA as an complaince requirement for Zendesk Team users but even though the MFA is enabled it while login its not prompting for MFA. I have done SSO via Auth0 but unable to get MFA working. What could b resolution.

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    3 replies

    Joel42
    • Joel42
    • November 1, 2023

    Hi Krish, 

    Had an eye over here, and in an experience hd similar situation integrating and enabling MFA, I can remember that I used the instructions that come on the following URL, please look into it, and sure that will help you..  :)

    https://learn.microsoft.com/en-us/microsoft-365/admin/security-and-compliance/set-up-multi-factor-authentication?view=o365-worldwide

    Kindly

    Joel Rosete

     

    Krishnan
    • Krishnan
    • Author
    • November 1, 2023

    Thanks Joe 

     

    But i am looking for enabling MFA in Zendesk portal which I am not able to.

    Greg29
    • Greg29
    • November 2, 2023

    Hi Krishnan! I see that you have an open ticket with our Advocacy team for this issue and they are helping you there, so I will close this thread.

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