Lookup field on Org not updating when using Org API | Community
Skip to main content

Lookup field on Org not updating when using Org API

  • February 23, 2024
  • 0 replies
  • 0 views

Hi,

I created a new field on Org - csmlookup, a lookup field to user.

I am trying to update the field through the org API and it is not working.

Here is my payload and URL:


https://subdomain.zendesk.com/api/v2/organizations/{orgId}.json

{
  "organization": {
    "notes": "Something interesting",
    "csmlookup": "{userid}"
  }
}
 
The notes update but the lookup doesn't.
 
Any ideas?