Looking for an API from which i can get user details along with product/role access given to them | Community
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Looking for an API from which i can get user details along with product/role access given to them

  • October 21, 2024
  • 1 reply
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1. Is there any API from which we can get product access given to a User?

2.  Is there any API to fetch plan or plan_type?

3. How to identify which plan_type is for which product?

1 reply

Greg29
  • October 21, 2024

Hi DK! I'll go through those one by one for you:

 

1. https://developer.zendesk.com/api-reference/ticketing/account-configuration/custom_roles/#show-custom-role 

2. and 3. I tried thinking of a way to look for this information, but it doesn't seem like we have anything that will give this information directly. The closest that I could find was this API which gives you some account info, but isn't quite what you're looking for.

 

If you can tell me more about what you're looking to do with this information, maybe I can find another solution for you!