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List Chat API Request

  • October 14, 2022
  • 2 replies
  • 0 views
P

Hi,

I'm trying to get a list of Chats from Zendesk using the the List Chats API.

I have tried, from the documentation:

/v2/chats.json

/v2/incremental/chats.json

Unfortunately from both requests I am getting a 404 error code.

For Ticket Forms, Groups, Users and Tickets everything is working fine.

Am I using the correct URL for Chats?

Any help would be much appreciated.

Thanks

Pete

    2 replies

    Eric27
    • Eric27
    • October 17, 2022
    Hey Peter,

    Do you have the messaging channel enabled by chance? This can affect the endpoints that are available.

    Thanks!
    P
    • Peter20
    • Author
    • October 17, 2022

    Hi Eric,

    thanks for the response, I'll find out and give it a try.

    Thanks

    Pete

     

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