Is there anyway to fetch all roles and all requester fields like username and email? | Community
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Is there anyway to fetch all roles and all requester fields like username and email?

  • February 7, 2024
  • 1 reply
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Benny12

Hi,

Greetings!

 

Is there any way to fetch all default & custom roles in zendesk support?

Is there any way to fetch all user fields both default and custom fields?
The fields for agents should not be included in this. 

Can anyone let me know? :(

Thanks in advance!

    1 reply

    J
    • Jakub20
    • February 8, 2024

    Hello @benny12

    You can fetch all the custom roles using this enpoint:

    api/v2/custom_roles

    As for all user fields both default and custom fields

    api/v2/user_fields

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