Hello All,
Is there and end point to get descriptions for the corresponding ids in the tickets.
In particular when i fetch ticket details through API call , getting fileds lke assignee_id, brand_id, requester_id. How do i get assignee name, requester name, brand name etc from these ids?
Any links , references are helpful and highly appreciated.
Thanks in advance
You can return the associated user and brand details with Show or List Tickets API requests by side-loading users and brands.