Is there a way to upload a .json file with macros? | Community
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Is there a way to upload a .json file with macros?

  • August 25, 2023
  • 2 replies
  • 0 views

Ricardo16

Hi.

I have a .json file with some Macros that I wanted to use in our zendesk. Is there a way to upload this file to our zendesk and see ALL the macros that I have in the file?

Something like this https://support.zendesk.com/hc/en-us/community/posts/4409506817178-How-to-export-Zendesk-macros-into-a-spreadsheet but instead of downloading, I want to upload.

Cheers

2 replies

Greg29
  • August 25, 2023
Hi Ricardo! We don't have a native way to do this with our APIs, however I did find this app, which looks like it might be of use!

Ricardo16
  • Author
  • August 25, 2023

Thanks. but unfortunately it doesn't work when you open the app. It gives the following message:

Application error

An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command
heroku logs --tail