Hi,
I'm wondering that Is it possible to apply custom handlebar scripts to *.hbs files in Guide theme.
I guess Zendesk only allows handlebar scripts made by Zendesk. I have declared “test” as custom handlebar scripts as shown below. After that, we tried to publish list_faq.hbs but Zendesk system seems to block publishing during compiling.
Is there any way to use it?
Our developer inserted the custom handlebar script onto section pages. hbs. Is that available? Please have a look at the image below :)
In addition to the above message, our development team has asked if is it possible to update values in handlebar(helper) that Zendesk provides.
For example, {{article}} script gives me article lists when I enter a section page first. After that, I use a button including article search API. Then I hope I want to see new article lists filtered by the article search API.
I thought the article search API could replace values of {{article}}. However, Zendesk seems to not support that scenario. I think Zendesk doesn't allow using a custom handlebar. Am I correct? Please let me know If you need a more detailed explanation.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
If you're on a plan that has Guide Enterprise, you can add custom .hbs templates for use as an alternative template on a category, section or article page. Was there a screenshot demonstrating your test that you meant to include?