IP restriction breaking integrations and connections like Slack | Community
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IP restriction breaking integrations and connections like Slack

  • February 18, 2025
  • 1 reply
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Rom11

I want to enable IP restriction to improve the instance security - but I've hit a roadblock…

Slack does not support static IP on their outgoing IP ranges (nor do other apps that rely on AWS) . This means i'm not able to enable the restriction without severely impacting integrations and connections. 
 

Two options are to: 
1. Split the ip restriction for API and UI
2. Allow specific endpoints to be excluded from the restriction

Has anyone found a way around this? a proxy will not help as i am using slack native Zendesk integration in wrokflows 
 

1 reply

  • April 2, 2025
Hi Rom, 
 
With Slack you would be using the bot installed on the Slack instance therefore there shouldn't be any issues by enabling it nor worrying about a static IP.