Hey folks,
I'm trying out the Incremental API for the first time since I think it will serve our purposes better than the traditional query - however I keep getting the "start_time must be more than 60 seconds ago" error even though I am setting the start_time to be 2 hours prior to now. The current time as of this post is 1675779873.
Sample callout:
https://sample.zendesk.com/api/v2/incremental/tickets.json?start_time=1675772190837
RESPONSE:
{"error":"StartTimeTooRecent","description":"start_time must be more than 60 seconds ago"}
What am I doing wrong here? Thanks for any and all help you can provide.
Can you try not going down to the millisecond and letting me know if that works? i.e. https://sample.zendesk.com/api/v2/incremental/tickets.json?start_time=1675772190
Thanks!