Hi team, the hyperlink from the ticket is not being sent through the webhook.
Even though I am using the HTML content field in the trigger:"ticket_data": "{{ticket.latest_public_comment_html}}",
the webhook data appears as:
"ticket_data": "----------------------------------------------\n\nAbinash Bhatta, Oct 7, 2025, 09:03\n\nTest\n\nAbinash Bhatta"
It seems the HTML is being stripped out. I will check this further and update once I have more information.