Hi,
I just want to know how to run a trigger on tickets that we already received?
As we got 19k spam emails and want to close all of them with 1 click i/o select 100 tickets and mark them as a spam, because it will take a long time :(
Thanks in advance.
Mostafa Elkomy
How do you know they are all spam, or how are you identifying these tickets? I'm thinking you may be able to use an automation (rather than a trigger).
As all of them have the same subject line, and from different emails, using my colleage signature & requesting us to finish a payment for an order!
So, of course they are all spam
Hi Mostafa, sorry to hear about the headaches here. We do have an article that will help with this, so read through this and you should be all set!
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