How to obtain the data about SLA,one-touch and other data in explore from API

① How to find tags in the ticket that satisfy certain rules, such as SLA,? These are data that I did not find in the API exported data . There are also one touch and other similar tags in the rest
② In the Agent activity copy table in the dashboard copied by Zendesk Talk, the drill in table may show no ticket ID and no End user name, but in reality, these are data.
③ For some parts of the dashboard tables, such as the table under Assign activity, can we automatically obtain them through APIs or other methods other than manually filtering and downloading