How to extract ticket reports created in Zendesk Explore via API?

Hello, @daniel53 AarpMembership

Yes, you can extract reports from Zendesk Explore via API. Zendesk provides several API endpoints that allow you to export data and apply filters similar to those in Zendesk Explore. Here’s how you can do it:

Export Data: You can use the Zendesk API to export data. For large datasets, you might need to paginate through the results and guard against the rate limit.
Apply Filters: To apply the same filters as in Zendesk Explore, you can use the API to filter your report results. This can be done by filtering by an attribute in the Filters panel when creating or opening a report.
For specific steps and code examples, you can refer to the Zendesk Developer Docs or the Zendesk help center, which provides detailed instructions on exporting data and applying filters via the API. If you’re comfortable with coding, you can write a script to automate the process, or you can use existing tools like the Zendesk Exporter on GitHub.

Remember, when working with APIs, it’s important to handle authentication securely and manage the data retrieval process to avoid hitting rate limits. If you need further assistance with the API or have more questions, feel free to ask!

I hope this information will be helpful for you

Best regards

Chris wright