How to create ticket in Slack without ZD Integration App? | Community
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How to create ticket in Slack without ZD Integration App?

  • August 5, 2022
  • 1 reply
  • 0 views

Glen(글렌)/서비스운영팀

I want to create a new ticket in ZD using the Webhook feature of Slack Workflow.

(without Zendesk Integration App)

 

Why not use ZD Integration?

custom items,

This is because generated tickets cannot be immediately assigned to a specific contact.

If anyone knows how, please reply.

1 reply

Christy14
  • September 7, 2023

Did you find a solution for this?