How to Create a Script to Retrieve All Registered Templates and Their Customer Messages in Relay Zendesk | Community
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How to Create a Script to Retrieve All Registered Templates and Their Customer Messages in Relay Zendesk

  • March 25, 2025
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Tiago11

Hello Zendesk Support Team,

 

I am looking to create a script that retrieves all of my registered templates, along with the specific message that is sent to customers for each template in Relay. Could you please provide a detailed, step-by-step guide on how to accomplish this using the Zendesk API?

 

Additionally, I would like to know if there is a single endpoint that returns all templates at once, or if there is a separate endpoint for fetching individual templates. Any best practices or documentation you can share would be greatly appreciated.

 

Thank you in advance for your assistance.