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How many maximum tickets we can crawl base on the timestamp

  • February 24, 2022
  • 1 reply
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Sandeep12

Hello Team,

I'm using below api to fetch the tickets details base on the timestamp for changelog approach. 

/api/v2/incremental/tickets?start_time=1645697088

I just wanted to know, how many maximum tickets we can fetch based on the timestamp

Is there any limitations for this api? Could you please let me know.

 

Thanks!

1 reply

Carlos14
  • February 24, 2022

You get 1000 tickets per call, we check every 5 minutes.  this is how we built our endpoint. 

$url = '/incremental/tickets.json?start_time='.strtotime($date) .'&include=tags,metric_sets';
We're on Enterprise, so we can make 10 calls per minute using incremental endpoints.