Help with Installing the Messenger Coding (JWT Token Help) | Community
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Help with Installing the Messenger Coding (JWT Token Help)

  • June 8, 2022
  • 3 replies
  • 0 views

Daniela15

I am working with my team, and I hit a bit of a wall here: In regards to this article:  https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/enabling_auth_visitors/?_ga=2.251889673.1601553504.1654182773-287442560.1607637413#creating-a-jwt-token 

We're good until we hit the "Generating JWT token"

It says we need 

  • alg: (required) 
  • typ: (required)
  • kid: (required) 

"kid" Is not the Secret Key, but where would we get that one? 

3 replies

Eric27
  • June 9, 2022
Hey Daniela,

The kid is the id of the secret key. If you go to the "end user authentication" page in your application you'll find it.

Thanks!

Daniela15
  • Author
  • June 9, 2022

Thank you so much, I thought that was it, but I wasn't sure. 


Eric27
  • June 13, 2022
No worries Daniela, let us know if there is anything else that you need.