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Get Tickets by Custom Status ID

  • November 18, 2024
  • 2 replies
  • 0 views

Jhanel

Is there a way that I can get tickets by custom_status_id?
 

2 replies

Rafael20
  • November 18, 2024

@jhanel Using the Search API

GET /api/v2/search.json?filter[type]=ticket&query=custom_status_id:30708872699803

Important: The query strings in (…) must be URL encoded before use.

API Reference > Ticketing > Search

Documentation > Searching with the Zendesk API


Jhanel
  • Author
  • November 21, 2024

That worked! Thanks!