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Get Agents last login date using API

  • January 28, 2021
  • 1 reply
  • 0 views
R

Hello all,

I want to get a json response with the list of Agents who did not login to they're account in the past 30 days.

I found some information in the documentation but not exactly what i need.

Could someone help me with some information on what endpoint should i use for get and how to add a filter to retrieve only the agents that not logged in recently ?

Thank you!

Cristi

      1 reply

      K
      • Kaia11
      • February 2, 2021

      Hello,

      You should be able to get the last login information for all agents by calling api/v2/users.json?role=agent endpoint. There is a parameter called last_login_at which will give you the last login date and time of the agents. Unfortunately, we can't get filtered results from search endpoint as last_login_date is not a searchable user property. So, you will have to retrieve all results and filter down by yourself.

      Cheers,

      Korak

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