Hello,
Is it possible to download the reports under Admin Section > Account > Tools > Reports via the api? It is just called "Full JSON export" or "CSV export"
Downloading Account Report via API
Hello Alex,
The ticket data in the report for full JSON or CSV export includes these data.
The attributes and metrics are available to exporting account data with the Zendesk API.
You can take a look here >>
- API endpoint to get "Tickets"
- API endpoints to get "Users"
- API endpoints to get "Organizations"
- API to understand about incremental exports
Hope this helps you!
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