I am working on integraiton app which creates the custom record type in Zendesk for its users , however the API is failing, i have tested for other domains, it worked fine, but failing for others. Any reason, is there any particular permission needed for it
Custom record creation API /api/sunshine/objects/types is failing
Hi Dinesh! This depends on whether you're using the legacy version or the new version of custom objects. Assuming it's the newer version, each domain would need to enable it before you were able to successfully make a call in their instance. Take a look at this article for more information on the topic!
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