Create ticket API fails with error code 422, "Unprocessable Entity" | Community
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Create ticket API fails with error code 422, "Unprocessable Entity"

  • April 4, 2023
  • 2 replies
  • 0 views

Mrugesh

/tickets.json POST API fails with error code 422. The only mandatory field is "comment" which we are passing, all though it fails.

2 replies

Jack23
  • April 4, 2023

Can you post an example of your JSON payload?


Mrugesh
  • Author
  • April 4, 2023

It was answered on the ticket created, We were using LightAgent instead of Agent role for creating ticket.