We were looking at some pages:
-
https://partners.commentsold.
com/pages/brandon-test-page - Public Page -
https://partners.commentsold.
com/manage/custom_site_themes/ - Technical Edit Page (Sections → Lead Form)358964/edit -
https://developer.zendesk.
com/api-reference/widget/core/ - Prefill Code Option?_ga=2.104367040.1581430116. 1651505805-913812002. 1639592014#prefill -
https://support.zendesk.com/
hc/en-us/articles/ - Prefill Documentation4408832257562-Advanced- customization-of-your-Web- Widget#topic_mnz_pr2_tfb
Tried this:<script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key= ourkeyhere">
zE('webWidget', 'prefill', {
email: {
value: ' {{ site.current_user.email }} '',
readOnly: true // optional
}
});
</script> -
However, it still does not seem to pass the email to the Chat Support agent. Any thoughts on what we may be missing here? Thanks!