Hi Zendesk team,
We noticed the Central Admin API appears in your Zendesk Public API - Postman Collection, but it’s missing from the official API reference and the endpoints are under private path: /api/admin/private/accounts/current/
Despite the private path, these endpoints are reachable with an API token and are critical for us for automating SAML SSO management (e.g., rotating certificates, updating IdP settings) which we need to do programmatically.
Questions:
- Is this API supposed to be only internal/private, or can be considered public but falling under your Undocumented APIs "policy"?
- What is the stability/future of this API? Will it be officially supported at some point so can we rely on it for production automation?
- If not supported, what’s the recommended programmatic approach to manage SAML SSO settings?
Any clarification from Zendesk staff would be greatly appreciated as we want to ensure our automation is safe and future-proof.
Thank you!