I created a custom view for my app and I would like to list customer's open tickets.
I found a documentation with that but it is allowed to Agent role (to see the list). Currently, I need at customer access level
Can I retrieve a json list of customer's tickets ?
Hey Felipe,
It sounds like the Requests API might be what you're looking for.
Let me know if this helps, or if you have any questions!
Tipene
That is it! Thank you so much!
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