Can I know through API, if Agent Workspace is activated for account? | Community
Skip to main content

Can I know through API, if Agent Workspace is activated for account?

  • April 30, 2022
  • 2 replies
  • 0 views

Well, title of post is self-explanatory :) Would like to know, if there is some boolean to understand this, or get info about current workspace

Regards,
Mike

2 replies

Tipene
  • May 2, 2022

Hey, Mike!

You'll be able to see the status of agent workspace in your Zendesk instance by making a request to the Account Settings API.

I hope this helps! Feel free to reach out with any questions.

Tipene


  • Author
  • May 4, 2022

Hi, Tipene,

yes, it's exactly what I needed, thanks!