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can chatbot provide personalized recommendation.

  • March 31, 2023
  • 1 reply
  • 0 views

Dear Team,

I am using zendesk chatbot, I wanted to know about below.

  • Personalized recommendations: Chatbots can give customers personalized recommendations by analyzing their behavior on the website.

Just let me know how this can be implemented using zendesk chatbot widget.

1 reply

Greg29
  • March 31, 2023

Hi Ravindra! Take a look at this article for the basics of how to setup the chatbot and then this article will give you some more insight as to how you can customize it.