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Best to have consistent configs for multiple instances

  • October 17, 2024
  • 1 reply
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Hi,

Given there're multiple Zendesk instances, what's the best way to keep the configuration(admin centre settings) same across those instances without manually duplicating the same configurations in each instances?
For example, is there a way to change/update the configuration via API etc. so that we can manage the configuration in a single place and apply it to whatever instances we want?

 

Thanks in  advance.

1 reply

Tipene
  • November 14, 2024
Hey Jim,
 
The Account Settings API and associated account configuration APIs might be looking for. Here's a link where you'll be able to find more information:
 
https://developer.zendesk.com/api-reference/ticketing/account-configuration/account_settings/
 
I hope this helps!
 
Tipene