Are there any restrictions on the number or frequency of access tokens issued, apart from the Rate Limit? | Community
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Are there any restrictions on the number or frequency of access tokens issued, apart from the Rate Limit?

  • January 24, 2024
  • 1 reply
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Are there any restrictions on the number or frequency of access tokens issued through OAuth authentication for the Zendesk Ticketing API, apart from the Rate Limit?

I would like to confirm if it's acceptable to reissue access tokens with each API request, considering the unusual specification that these tokens do not have an expiration date.

Also, if there is a limit on the number of access tokens that can be issued, would revoking past tokens allow for the safe reissuance of new ones? Or should I switch to a process that continues to use the initially issued access token?

I have already confirmed that there is a Rate Limit. (Reference: https://developer.zendesk.com/api-reference/introduction/rate-limits/)

    1 reply

    Greg29
    • Greg29
    • January 25, 2024

    Hi there! I'm not aware of any limitations on the number of access tokens that can be created. T preference here is really yours as to whether you would prefer to use a single access token on an indefinite basis, versus revoking and reissuing tokens. But to reiterate, there is no limitation that I've ever seen (aside from the general rate limits that you mentioned), so you can make that decision based on your needs without having to worry about anything from the Zendesk side.

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