Hello,
I am using the Airbyte cloud to replicate data from Zendesk to Snowflake. However, I keep getting 429 errors when attempting this. This only started recently (28 November) and airbyte are suggesting that this is an issue at source. Have there been any API changes recently that could have resulted in this issue? In the logs I am seeing the same message and the start time remains the same for all messages.
Backing off _send(...) for 0.0s (airbyte_cdk.sources.streams.http.exceptions.UserDefinedBackoffException: Request URL: https://seenonshelp.zendesk.com/api/v2/incremental/organizations.json?start_time=1635724800, Response Code: 429, Response Text: {"error":"APIRateLimitExceeded","description":"Number of allowed incremental export API requests per minute exceeded"})
I see there was supposed to be a pagination update to Zendesk around the time the issue started but this has change has been deferred to 2024.
