Hey team,
We have several custom fields that are checkboxes on the ticket form. Is it possible to check/uncheck them using an API call? So far I had no luck doing so.
{
"ticket": {
"custom_fields": [
{
"id": 31040284313501,
"value": true
}
]
}
}
Thanks!
Hi Tautvydas Stirbys,
I think you need to change fields to custom_fields
Hi @tautvydas
You might want to use custom_fields instead of fields key. That should fix the checkbox update issue!
{
"ticket": {
"custom_fields": [
{
"id": 42311723860628,
"value": true
}
]
}
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