Add phone number as a tag

Hello Teja,

Before I can (try to) answer your question, I have some other questions:

• What number would you like to store? The customer's phone number or your support number?
• Where do you want to store it? On the ticket or user?
• What is the purpose? Do you want to trigger certain logic, is this for reporting, etc.

If it's about storing the customer's number then the Zendesk user has a phone attribute that you can use for the primary number. This would be the most 'formal' way to do it.