We have external webpage where in we call the Zendesk api (/api/v2/apps/notify.json) which in turns triggers a custom app deployed in zendesk. The custom app performs few validation and needs to send back custom field values from the ticket to the webpage.how can we send the custom messages back to the webpage as response.Note: Currenlty this api when called returns only the status ie(200) and the body of the response is empty.i need to append some data to the body of the response
Add content to the API response body
Hi Karthiga! If I'm understanding correctly, you're looking for information on how to send API requests from a Zendesk Support app to an external service. If that's the case, take a look at these docs to show you exactly how to do that. If I misunderstood the question, let me know!
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