Hi,
I would like to know if it's possible to completely white label our Zendesk please, including our own brand, design, logo, etc.. and how to do it if possible.
And that for both internal and external use (so Zendesk support for agents and public comments for customers).
Thx, regards.
Hi @idriss -
You'll need to customize your help center theme. This is a good place to start:
Branding your Help Center
I'll see if some other folks can chime in with additional details.
Hi Idriss Nasri :)
You can post your queries here, then I can help you. Feel free to ask any questions which relate to HC theme customization.
Thanks
Thx to both of you, going to have a look to this in the coming days ;-)
Hi again,
@ifra the link I received from Nicole is to customize the Guide and the help center, which we already did.
I am more interested in customizing our Support and Explore Zendesk.
Regards,
Idriss
Hello Idriss Nasri and Gustavo Oliveira,
Thanks Gustavo Oliveira to share these useful links. I'll also try this for my Support Centre :)
Thanks
Hello, thx @gustavo18.
Really helpful, did that for internal use now.
Do you have a link with infos about how to customize the design of the tickets (emails) that the customers receive please?
Like adding our own brand design, logo, colors, etc..
Was not able to find this info online for external use.
Regards,
Idriss
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For customizing the Zendesk Support, please have a look at the article Branding the agent interface.
There are not many options, but you can change the colour, add a custom favicon, etc.
Please have a look at the articles above, it will help you with the Support customization.
Best regards,