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What is the best way to find tickets based on commenter + date made by that author?

  • November 30, 2021
  • 1 reply
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Pavels

What is the best way to find tickets based on commenter + date made by that author?

For example: commenter"some@email.com" -> this will show all tickets that have that author comments inside.

But I also want to filter it by a specific time range, for example: last week only. However, I'm only interested in comments from that specific author, not all ticket updates by others.

Is it possible to do?

Thank you.

1 reply

ZZ55
  • December 1, 2021

Pavels

You should be able to do that using the ticket search.

Use the commenter keyword along with your date range